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Robert is proficient in all stages of the research process, including survey and study design, questionnaire development, data analysis, and reporting. Robert makes certain that employees in all of our centers meet our high standards, directing and executing all strategic plans and policies of the company.
Edu: Temple Univ., Finance
Read MoreAmy holds an MBA with a Marketing concentration from Oakland University, a BS degree in Mechanical Engineering from the University of Michigan, and has completed thorough training in moderating research techniques at the Burke Institute, highlighting her diverse skill set and accomplishments.
Edu: MBA, Mktg, Oakland University; B.S., ME, Burke Institute -trained Moderator
Read MoreWith international business experience in over 25 countries, and a wide-ranging career in science, business development, research, and innovation, Diane brings a competitive advantage to any business growth initiative. Institute client experience includes Amway, Astra-Zeneca, Johnson & Johnson, Kimberly-Clark Corporation, CIBA Vision, Campbell’s Soup Co, Herr Foods, Armstrong World Industries, Pergo, PECO Energy, Eastman Kodak, NASA, and Sprint to name only a few.
Edu: M.B.A. International Business, University of Pennsylvania’s Wharton School
Read MoreJan equips the Institute team with 20 years of market research experience in the consumer and pharmaceutical industries. Her expertise includes both qualitative and quantitative research across many methodologies. She has performed primary research for companies such as The Discovery Channel, The Washington Post, Ortho-McNeil, Pfizer, Ross and other well-known national clients.
Edu: B.A. Psychology, West Virginia University
Read MoreWith a B.S., Marketing, PSU and qualitative research training from the Burke Institute. Michelle is directly involved in quality assurance, development, coding, and project methodology, ensuring integrity of process between each marketing research client and the company. She implements training systems throughout Research America, and reviews interviewing processes.
Edu: B.S., Marketing, PSU, Burke Institute -trained Moderator
Read MoreWilliam serves as the Vice President of Business Development at Research America, directing strategic initiatives and innovative solutions to drive growth and expand the company's client base across diverse industries. William leverages his understanding of market dynamics and consumer behavior to identify new opportunities and establish strategic partnerships that drive business success.
Edu: B.S., Bus. Admin. & Marketing, Cabrini Univ.
Read MoreGreg is a career marketing research professional. Prior to joining Research America, Greg was a founding member and partner for almost 20 years in his own marketing research firm, conducting full service custom projects for Fortune 500 clients. In 2015, the company was acquired by Research America. Previously, he held senior management positions in two other marketing research companies. His career includes the development, management, and presentation of over a thousand marketing research studies, each custom-designed to meet the strategic and tactical business decision needs of clients. Those clients have relied on Greg for his ability to efficiently comprehend and distill business issues, design qualitative and quantitative market research solutions, and analyze, synthesize, and present findings including actionable recommendations. Greg has experience across diverse industries with focus on agriculture, healthcare services, and pharmaceuticals. His research experience covers both qualitative and quantitative methodologies. He has chaired industry conferences (e.g., Pharmaceutical Marketing Research Group) and testified as an expert witness in U.S. District Court.
Edu: B.S. Marketing, University of Delaware
Read MoreCorinne Lucas leads as an Operations Manager / Senior Qualitative Interviewer, receiving extensive qualitative research training from both RIVA and the Burke Institute, the two premier qualitative market research continuing education/training organizations in the U.S. She is an alum of Temple University in Philadelphia, where she majored in Criminal Justice, as well as having a Certificate from the University of Georgia’s Pharmaceutical Marketing Research Program.
Edu: Temple Univ., Criminal Justice, RIVA & Burke Institute -trained Moderator
Read MoreMegan’s thorough training in qualitative research training at the Burke Institute, and a degree in English from Miami University, Megan's approach to communicating results is influenced by her background, keeping it clear, succinct, and engaging.
Edu: B.S. Marketing, Miami University, Burke Institute -trained Moderator
Read MoreRex Repass is Chief Consultant of Research America Inc. Rex and the Research America teams have led market research and consumer insights engagements for some of the leading corporations in the world including Walgreens, GlaxoSmithKline, Honda, Cigna, Facebook, Amazon, and Hilton Hotels. Since joining Research America in 2016, the company has grown organically and through acquisition. In 2019, Research America was named one of the Top 50 market research firms in the U.S. based on annual revenue by the GreenBook Research Industry Trends Report (GRIT).
Edu: M.S., Univ. of TN, Comm., B.A. Marshall Univ.
Read MoreSamantha has close to five years of market research experience. In her beginning role as a research coordinator, she has been involved with both qualitative and quantitative pharmaceutical studies.
Edu: Ph.D. SUNY at Buffalo, Anthropology
Read MoreLynne has over 30 years’ experience designing and managing a wide range of studies including new product evaluations, customer satisfaction, product positioning, advertising development and assessment, consumer and market segmentation, pricing, and more. Lynne’s depth of knowledge helps her think outside category boxes and methodological lines, designing custom research solutions that solve even the most complicated client research questions.
Edu: A.S. Med Tech, Mt. St. Joseph College
Read MoreWith over 25 years of experience as a researcher and project manager, Sandra brings a wealth of experience to clients across the full spectrum of data and study management. From initial survey creation to programming/managing specifications to data integrity and analysis, Sandra’s experience ensures data accuracy and reproducibility that is unparalleled.
Edu: B.A. Political Science/Sociology, Rutgers Univ.
Read MoreAmy has worked in market research since 2010 and is familiar with and passionate about industries such as agriculture, construction, exterior building materials, and heavy equipment. Amy particularly enjoys being hands-on and working in the field and has experience with product clinics, focus groups, IDI’s, as well as some secret shopper projects.
Edu: B.S. University of Kentucky, Agricultural Economics
Read MoreWith a Masters in Market Research from Michigan State University, and extensive qualitative research training from the Burke Institute, Zachery is an incredibly reliable and curious problem-solver with the skills and expertise to find the underlying meaning behind data. He knows how to craft effective research strategies that produce meaningful insights.
Edu: M.S., Marketing Research, Michigan State Univ., BSBA Marketing, NKU Univ., Burke Institute -trained Moderator
Read MoreAllie is a highly motivated and dedicated market research professional, having earned her Masters Degree in Market Research (MSMR) from Michigan State University. Prior to that, she obtained a Bachelor’s of Business Administration in Marketing from Ohio University. Allie has acquired an impressive set of skills during her time in the field, having broad experience in both quantitative and qualitative research. She has gained hands-on knowledge by conducting CLT work and doing data analysis. Her enthusiasm for market research leads her to go above and beyond expectations by providing exemplary service to her clients while striving for excellence in all aspects of the job.
Edu: M.S., Marketing Research, Michigan State Univ.
Read MoreJennifer embarked on her market research journey in 2010. Certified from the Burke Institute, she brings a wealth of expertise to our team, specializing in consumer marketing and industry market research. Initially joining our Detroit office as both office and financial manager, Jennifer's role evolved rapidly into project management and executive interviewing. Known for her exceptional interpersonal skills, she serves as our go-to executive interviewer, engaging with CEOs worldwide.
Read MoreWith a strong academic background, Leah served as a Research Assistant for the Economics Department at Drexel University, contributing her skills to various projects that enriched her understanding of economic dynamics.
Edu: M.S. Econ, Finance Minor, Data Science, Drexel Univ.
Read MoreHoward brings expertise is several market research related software. He has successfully led diverse on and off-shore teams for many national campaigns. His experience in consumer, business-to business, and political research helps him to address complex challenges effectively.
Edu: B.S. Computer Science. York College
Read MoreHaving a degree in Applied Math and experience in software development including design, programming, and testing, leaves Janette uniquely qualified to work with data. Janette’s skills range from binary formatted data conversions to analysis.
Edu: M.S. Network Sec., AIU; B.A. Classical Appl. Math, CSU Northridge
Read MoreKelly assists in qualitative and quantitative projects, data analysis, and overall support of project coordination. Kelly has over fifteen years of experience performing market research in the Pharmaceutical industry as well as the Health and Wellness industry. She has gained valuable knowledge conducting many ATUs for different areas including cardiovascular and urology studies for clients such as AstraZeneca, GlaxoSmithKline, Merck and Celgene. Additionally, Kelly utilized a variety of quantitative methodologies to perform custom research with health and wellness clients, such as McNeil, GNC, Atkins, and Burt’s Bees.
Edu: BA in Sociology, Bloomsburg Univ.
Read MoreHolding a market research certification from the Burke Institute, Mandy brings nearly a decade of diverse market research experience, in both quantitative and qualitative research. In her role as Market Research Director, she demonstrates leadership and cultivates crucial client relationships.
Edu: B.A. Social Sciences from the University of California, Irvine, Burke Institute -trained Moderator
Read MoreChristy Heintz presents over 20 years in market research, currently excelling as a Project Manager. Known for hands-on involvement from project inception to completion, Christy is a master of both time and people management. Leading operations at our Orlando facility, Christy Heintz ensures every endeavor reflects a commitment to excellence, shaping impactful insights that drive change.
Edu: Assoc. Degree, Seminole St.; Liberal Studies Major, UCF
Read MoreChase has contributed to a diverse range of market research projects, leveraging his skills in both qualitative and quantitative methodologies. He possesses a strong foundation in research methodologies, data analysis, and report writing.
Edu: University of Cincinnati
Read MoreWith a background in higher education instruction and software engineering, Amy adds a diverse perspective to the team. She is experienced in cultivating a critical thinking environment to encourage deep learning.
Edu: M.A. in Linguistics (TESL), Oakland University
Read MoreMark has been with Research America for six years and oversees the day-to-day financials. Including accounts receivable, accounts payable, payroll, etc. In addition, Mark works hand in hand with the CEO on any potential acquisition by Research America Inc and conducts the necessary due diligence on these companies. Mark is the point of contact with the outside accountants for the formal financial statements of Research America.
Edu: Masters in Business Administration (MBA) Finance, Temple University
Read MoreJessica Friesen, Senior Director of IT/Programming, brings a wealth of expertise with over 16 years dedicated to research programming and a total of 26 years in IT, complemented by 31 years in various managerial roles.
Edu: A.A. in Business, American River College
Read MoreDiana brings over 25 years of market research experience to Research America, with a strong background in programming, tabulation, and team management. Throughout her career, she has been instrumental in refining processes and building high-performing teams that deliver exceptional support to both internal and external clients, ensuring the highest quality results.
Edu: B.A. Herbert H. Lehman College.
Read MoreWendy is a seasoned professional with more than 25 years of experience in programming and data tabulation. She enriches the Research America team by nurturing internal and external client relationships and taking on challenges with a can-do attitude. Known for her meticulous attention to detail, Wendy excels in ensuring precision in every project she undertakes.
Edu: B.S. in Industrial Management, Minor in Social and Cultural Studies from Carnegie Mellon University
Read MoreDanielle is a highly driven, detail-oriented professional, with both quantitative and qualitative research experience. She provides exceptional customer service, analytical support, and project management for market research operations.
Edu: B.A. in Education, Rockford University
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