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Study #16

Industry: B2B           Methodology: Qual/quant hybrid methodology
Project: International brand equity and assessment study

Background

This Fortune 500 B2B client commissioned a brand equity and assessment study. The client’s objective was to develop a new, forward-looking brand position that is relevant and meaningful to employees, customers, and prospects. To accomplish this, the client team first wanted to understand their brand promise of value, strengths, weaknesses and opportunities; and the perceptions and associations that key audiences have of the brand.

Approach

Qualitative research conducted previously for the client was used to design an international brand strength study. The questionnaire was translated to native language and programmed for data collection. The survey was then executed online with purchase decision makers and influencers. The research analyzed 30 brand attributes for the client and competitor brands. Quotas were established by global region and by industry category, and data collection was completed during a three-week period in 9 countries.

Results

Research results produced brand strength and equity scores for the client brand and three competitive brands. Drivers of brand strength were identified through multivariate metrics, including factor and multiple regression analysis. The analysis identified the current position of the client brand relative to competitive brands. Selected brands were assessed on the potential for future positioning. The client was able to develop a new, forward-looking brand positioning consistent with how the brand is viewed today and what the brand aspires to be in the future.

RESEARCH AMERICA is an award-winning, family-owned and operated company providing market research solutions for over 35 years. We employ 300 researchers in 14 cities providing the qualitative and quantitative research necessary for their clients to make the right business decisions with confidence. We have deep expertise in Retail, Energy, Healthcare, Government, Health & Sustainability, Professional Services and all manners of B2B and B2C research, including online surveys. To learn more, call (610) 356-1800.

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