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Ann Rogers

Ann has over fifteen years’ experience in corporate management and service quality research. Over the course of her career, Ann developed and managed regional and world-wide customer satisfaction programs for Rochester Telephone, Frontier Communications, and Global Crossing. Ann holds several research related certifications including the John Hromi Center for Applied Statistics from the Rochester Institute of Technology; Survey Design and Analysis for Customer Satisfaction from Burke Institute, as well as Analysis and interpretations of Customer Satisfaction Data; as well as a Project Management Certification.